Money Transfer Service Survey

📝 Personal Information

Full Name *

Phone Number *

Email Address

Location (City/Town) *

💸 Current Money Transfer Habits

Do you currently send money to other countries? *

Yes, regularly Yes, occasionally No, but considering No, not interested

Which countries do you send money to? (Select all that apply)

Typical amount sent per transaction *

How often do you send money? *

Which mobile money services do you use? (Select all that apply)

MTN MoMo Airtel Money Zamtel Kwacha None

🎯 Pain Points & Preferences

What are your main challenges with current services? (Select all that apply)

High fees Slow transfers Complex process Poor exchange rates Limited access points Unreliable service Poor customer service

What is an acceptable fee for sending ZMW 1,000? *

What features are most important to you? (Select top 3)

Low fees Fast transfers (instant) Good exchange rates Easy to use app/website 24/7 customer support Mobile money integration Multiple payout options Security and trust

💭 Final Feedback

Any other feedback or suggestions?

Would you try our new service if we launch it? *

Definitely Probably Maybe Unlikely

💰 Money Transfer Service Survey

📝 Personal Information

💸 Current Money Transfer Habits

🎯 Pain Points & Preferences

💭 Final Feedback

🎉 Thank You!